Intelligence

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Intelligence

IDEAS THAT WORK update March 26, 2019

How many plugs and USBs does your hotel have? Using leftover material to make bags. Cute placemats! Instagrammable teacup chandelier. Deliver an eco-friendly message — Straws suck! An easy way to measure drinks.

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Intelligence

Things you don't know about sex trafficking

TORONTO — The hotel industry has a unique and important role to play in the fight against sex trafficking. Hotel employees are often in the best position to see potential signs if they know what to look for.

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Intelligence

Ten tips to save on electricity

TORONTO, Ont. — Saving on energy doesn’t have to be dramatic. Small reductions can add up to savings in both cost and power use — good for you, your bottom line and the environment.

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Intelligence

Palliser's first new restaurant concept in 60 years

CALGARY — The venerable Fairmont Palliser hotel has launched a new restaurant concept, the Hawthorn Dining Room and Bar, with decor described as “modern vintage” with a lobby bar revival.

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Intelligence

Creating one‑of‑a‑kind brews at Sheraton San Diego

SAN DIEGO, Calif. — Scott Shumate of the Sheraton San Diego Hotel & Marina realized he had 10 seconds after guests left the elevator to get them into his restaurant. His solution: one-of-a-kind beers.

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Intelligence

2019 Hotel Trends: The Power of the Personal

To reach and engage customers in 2019, companies need to deeply understand what today’s consumers value most to appeal to their personal needs. This is especially true in travel, says Expedia's Benoit Jolin.

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Intelligence

Clearing the cannabis haze: Safety is still paramount

Legalization of cannabis has raised concerns about workplace safety. A recent labour arbitration decision out of Atlantic Canada may, however, help to clarify the law around accommodating employees who use medical…

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Intelligence

What's new from Expedia Partner Central

TORONTO—Expedia is a company based on constant A-B testing, and it has come up with a number of ways to help hotel partners, including a sophisticated rate-setting system and integration with Amazon's Alexa and Google.

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Intelligence

Hotels find alternatives to bottles and straws

IHG will remove all plastic straws from its global network of hotels by the end of next year, and sustainability-minded hotels are finding alternatives to single-use plastic bottles, including reusable bottles and water…