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Jon Zwickel to step down from CVOA

Jon Zwickel, president and CEO of the Canadian Vacation Ownership Association (CVOA) announced that he will step down from his leadership role at the Association, effective at year-end. The announcement was made at…

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IDEAS THAT WORK Sept. 25

For the Love of Cod! Conference space where you can privately call the office. Books as part of the culinary display. And elevators with themed photos and coloured lighting.

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PEOPLE Update as of Sept. 25, 2018

Four Seasons Resort's new GM. In Memoriam: Marilyn Dockstader. Changes at JLL for John Strauss, Gilda Perez-Alvarado and Jeffrey Davis. John O'Neill now CEO at AHIP. Katherine Lugar leaves AHLA. Sylvia Occhiuzzi joins…

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Easton's Group: a new president and kudos galore

TORONTO — Reetu Gupta has just been named president and CEO of Easton's Group of Hotels and The Gupta Group. Dr. Steve Gupta will become founder and chairman, while Suraj K. Gupta will continue as chief investment…

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PEOPLE update as of Sept. 11, 2018

Welcome Susie Grynol's baby Sélah! More news re Mark Hope, Mandy Choi, Marc Oliver Hess, Catherine Higgins Whiteside, Pete Metzger, Grace Alaimo, Quinton Bennett and Stacey Werner Shapiro.

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Long‑term employees give the insiders' view

TORONTO — They know the hotel more intimately than anyone. CLN looks at five people who have worked at the Chelsea Hotel for more than 20 years, and gets their perspective on guest actions and attitudes and the changes…

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Pioneer Hotel & Motel has stayed in the family

HUMBOLDT, Sask. — Back in the 1960s, Werner Wittke went from farming to hotel ownership in what was quite a grand entrance to the hospitality industry, trading in his farm to buy both the Windsor and Arlington Hotels in…

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Accor uses biometrics to tap travel desires

I centred my head in the computer camera and it measured the speed of my reactions as I dragged various images into the “yes” or “no” categories to show my travel desires.

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Getting to know IHG's Colleen Keating

TORONTO/MONTREAL — Colleen Keating, who recently became COO of IHG, sat with editor Colleen Isherwood to discuss Keating's Canadian connections, her familiarization tour of IHG properties, and her vision for her new…

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Thai Trade introduces healthy, white, fluffy rice

TORONTO — Even in Canada's most authentic Thai restaurants, there are customers who simply don't like brown rice, despite its nutritional benefits. Enter RD43, a white, fluffy rice that's great for your health.